Click and collect for restaurantsCustomers order and pay online, then pick up their order in store. No commission. No marketplace. Dedicated pickup hours, online payment, ready in 15 minutes.
They choose "pickup", select a collection time from your available slots and pay online (or at the counter).
Instant notification, automatic ticket printing. The order appears in your dashboard with the pickup time.
The order is ready on time. No waiting, no misunderstandings. The confirmation email reminds them of the time and the address.
Click and collect changes the way your service runs. Customers order before they arrive - you prepare for the exact time. Less rush at the counter, fewer mistakes, happier customers.
And no commission. On the big delivery marketplaces, even a pickup order can cost you 15 to 25% of the total. On OrdraFood, zero. The order is €20? You receive €20.
📱 Your customers order from their smartphone, Instagram, Google Business or your website. One single link, every channel.
Set specific hours for pickup orders - separate from your delivery hours. The ordering page closes automatically outside those windows.
Customers pick their collection time from your available slots. You know exactly when to prepare each order.
Customers pay online (card, Apple Pay, Google Pay) or at the counter when they collect. Both options can be active at the same time.
The ticket prints as soon as the order is confirmed. Compatible with Epson TM-T20, Star TSP100, Brother and every ESC/POS model.
Customers add their preferences (no onions, well done, no sauce). The notes appear on the ticket and in the email. Missing from most competitors.
Track pickup and delivery orders separately. Peak hours, popular items, revenue per ordering mode.
You do not have to choose. OrdraFood handles both modes from the same interface, with independent hours, fees and rules.
Setting up a pickup ordering system requires no hardware and no website. Here is what it actually changes for your service.
Customers order and pay in advance, then come and grab their bag, ready at the time they chose. During the lunchtime rush, you no longer take orders one by one at the counter: you prepare ahead by time slot and serve more people in the same window.
Your pickup ordering page lives at a single link. Add it to your Google Business profile, your Instagram bio, a QR code in the window and at the counter. Customers scan, order, pay, and pick their collection slot.
💡 Online payment at order time drastically reduces uncollected orders: a customer who has already paid comes to collect. You can also keep in-store payment available for regulars.
Click and collect and delivery live side by side in the same interface, with independent hours and rules. Offer pickup only, delivery only, or both depending on the day and the time.
Click and collect is one piece of the puzzle. Here are the pages to go further.
Live example
Open the demo restaurant at /menu/demo - try the menu, the cart and the checkout. This is exactly what your customers get.
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