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Accept online payments
at your restaurant

Card, Apple Pay, Google Pay. Your customers pay in two taps from their phone. The money goes straight to your own account through the provider you choose (Stripe or SumUp). Zero OrdraFood commission on transactions.

Start accepting online payments

Every modern way to pay

💳

Card payment online

Visa, Mastercard, American Express. 3D Secure authentication built in.

🍎

Apple Pay

One-touch payment with Face ID or Touch ID. Native iOS experience.

🤖

Google Pay

Instant checkout on Android. No card number to type.

💶

Cash on delivery or pickup

Prefer to keep cash as an option? Offer it alongside online payment.

Stripe or SumUp, your choice

OrdraFood relies on Stripe or SumUp, two leading payment providers, to secure 100% of your transactions. You pick your provider in your admin area.

Stripe SumUp

PCI DSS Level 1 certified

The highest security certification for card data. OrdraFood never sees your customers' card numbers - they stay with Stripe or SumUp.

FR

PSD2 and 3D Secure compliant

European regulation requires strong customer authentication. Stripe automatically triggers 3D Secure v2 when needed, without unnecessary friction at checkout.

Payouts to your own account

The money from your orders is paid out automatically to your bank account, typically within 2 to 7 days depending on your payout schedule. No blocked cash flow, no opaque delays.

Stripe dashboard included

Access your Stripe dashboard to review every transaction, issue refunds and export your accounting data whenever you need.

↩️

One-click refunds

Cancelled order? Refund your customer in full or partially straight from your OrdraFood dashboard. The refund reaches them within 5 to 10 business days.

Provider fees only

Your payment provider charges its standard transaction fees (e.g. Stripe around 1.5% + €0.25 for standard European cards; SumUp per its own pricing). OrdraFood takes no extra commission on your payments.

How to enable online payment

1

Create your payment account

If you do not have one yet, create a free account with Stripe or SumUp. Business identity verification usually takes 1 to 2 business days.

2

Connect your provider to OrdraFood

In your OrdraFood admin area, under Online payment, choose Stripe or SumUp and paste your keys. A "Test my configuration" button confirms everything is set up correctly.

3

Run a test order

Place a test order to check that payment works end to end before going live.

4

Turn on online payment

Switch the payment mode to "Online" in your settings. Your customers now see the option to pay by card at checkout.

Restaurant online payment FAQ

Can I accept cash and online payments at the same time?

Yes. OrdraFood supports both: online payment (card, Apple Pay, Google Pay) and payment on delivery or at pickup. You decide which options to offer your customers.

What happens if a payment fails?

The order is not confirmed. The customer sees an error message and can re-enter their card details. Nothing is charged when a payment fails.

Can I refund an order partially?

Yes. From your OrdraFood dashboard or directly in Stripe, you can issue a partial refund (e.g. a missing item) or a full refund.

Is there a minimum transaction amount?

Stripe requires a minimum of €0.50 per transaction. OrdraFood adds no extra constraint.

Are my customers' card details stored anywhere?

Not by OrdraFood. Card data is processed entirely by Stripe or SumUp, certified PCI DSS Level 1, and never touches OrdraFood servers.

Do I need a Stripe or SumUp contract on top of OrdraFood?

Yes. You create a free account with the provider of your choice and connect it to OrdraFood from your admin area. Once your identity is verified, payments land directly in your bank account.

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Online payment plugs into every part of OrdraFood's ordering flow.

Live example

See a real OrdraFood ordering site

Open the demo restaurant at /menu/demo - try the menu, the cart and the checkout. This is exactly what your customers get.

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