Anti-commission guide

Losing money to delivery apps? Here is how to reduce your Uber Eats and Deliveroo commission

A concrete action plan where every order moved to direct ordering erases a delivery commission. The goal: cut your Uber Eats and Deliveroo bill, without necessarily leaving them.

Open my direct channel → See the 6-step plan

~30%

max delivery commission (per public sources)

steps to cut the bill

commission on direct orders with OrdraFood

hosted in France (EU)

The problem

Why your commission bill
keeps growing

The marketplace brings visibility, but it takes a cut of every order. The more you sell, the more you pay. Understanding the mechanism is the first step to reducing it.

Delivery commission can reach ~30%

Depending on the platform and the source, the delivery commission can reach around 30% of the order value. As an illustration: on a 30 EUR order at 30%, that is 9 EUR gone, on every single order.

Commission plus service fees, taken on every order

On top of the commission rate, service or processing fees are often added. What the restaurant actually receives is therefore lower than what the customer paid, order after order.

The trap: the more you sell, the more you pay

Unlike a fixed subscription, a commission grows mechanically with your volume. A good week on the marketplace also means a heavier commission bill. That is exactly why so many restaurants look for a way to stop paying platform commissions on their regulars.

Diagnosis

Measure how much you lose
before you act

You can only reduce what you measure. Before changing anything, lay the numbers out flat: that is what makes the switch motivating and manageable.

Isolate your Uber Eats, Deliveroo and Just Eat revenue

Pull the payout statements from each platform for a typical month. Note the gross revenue and the amount actually paid out: the gap is the commission plus service fees.

Put a number on the loss

Multiply your average order value by your monthly order count and by the commission rate on your statement. You get an illustrative estimate of what the commission represents per month and per year - often the moment restaurant owners decide to act.

Set a realistic switching target

No need to aim for 100% overnight. Set a reasonable share of orders to bring back to direct (your regulars, for example) and make that your target for the quarter.

Action plan

The 6-step plan
to cut delivery app fees

Each step is a concrete lever. Taken together, they shift part of your sales from the commissioned marketplace to your direct channel at 0%.

Open a direct ordering channel (menu, click and collect, delivery)

Create your OrdraFood ordering page: online menu, click and collect / takeaway and delivery with map-based zones. It is the landing point for every customer you move over.

Make the link visible (QR code, Google Business profile, social media)

Add your direct link to your Google Business profile, share it on social media and display a QR code menu in your window and at the counter. Customers should find your direct channel before the marketplace.

Slip a flyer / QR code into every marketplace delivery bag

Every marketplace order is a chance to win the customer back. A card or flyer with your QR code in the bag invites them to order direct next time, with no middleman.

Reward direct ordering (promo code or loyalty on the direct channel only)

Reserve a small perk for your direct channel: a welcome promo code or a loyalty programme. It gives customers a concrete reason to choose your link over the marketplace when reordering.

Track the switch with built-in statistics

Follow, month after month, the number of orders and the revenue coming through direct on your dashboard. You watch the direct share grow and adjust your actions accordingly.

Gradually shrink the share of commissioned orders

As direct ordering grows, the share of your revenue subject to commission shrinks. You stay free to keep the marketplace for acquisition or to reduce its role even further.

Switching strategy

Move your marketplace customers
to direct ordering

Redirect your loyal customers first

Your regulars already order frequently: they are the easiest to convince to go direct. Start with them - these are also the orders where the commission costs you the most over a year.

Keep the marketplace for acquisition, cash in direct orders at 0%

No need to cut everything off. The marketplace remains a useful channel to be discovered by new customers; direct ordering lets you keep 100% of the basket on every order moved over. Click and collect is often the easiest first step.

Track the switch with your stats

The dashboard clearly shows the progress of your direct channel. You know where you stand, which actions work, and you steer the commission reduction with numbers, not gut feeling.

A purely arithmetic illustration: if you generate 3,000 EUR of marketplace revenue at 30% commission, that represents 900 EUR for the month. Every slice of that revenue brought back to direct ordering leaves this calculation. It is not a guaranteed result - it is simply the commission mechanism you take back control of.

The solution

OrdraFood: 0% commission,
a fixed monthly subscription

One simple principle: you pay a predictable subscription, not a commission that climbs with your sales. A complete online ordering system to take back control of your margin.

A subscription instead of a commission

Starter at 0 EUR/month, Pro at 19.99 EUR excl. VAT/month, Premium at 49.99 EUR excl. VAT/month, Platinum on quote. Table reservation is an add-on at 8.99 EUR excl. VAT/month, no commitment, available on any plan. Your cost does not move when your volume grows.

Everything your direct channel needs

Online menu, click and collect, delivery with map-based zones, Stripe or cash payment, persistent cart, multilingual menu (FR/EN/ES/IT/DE/AR) and an Android app for the restaurant with order notifications and receipt printing.

No commitment: test direct ordering risk-free

Free plan, no credit card required, cancel whenever you want. You can open your direct channel alongside the marketplace and see for yourself the share of orders moving over, without tying yourself down.

Understand the model: commission-free online ordering for restaurants.
Compare your options: the Uber Eats alternative for restaurants and the GloriaFood alternative.
Make your direct link visible: the QR code menu for restaurants.

FAQ

Reducing Uber Eats
and Deliveroo commission

How can I reduce Uber Eats commission without leaving the platform?

Keep Uber Eats for acquisition and open a direct ordering channel at 0% commission in parallel. Every order you move to direct (online menu, click and collect, your own delivery zones) escapes the delivery commission. You leave nothing behind: you simply rebalance the share of your sales that goes through the marketplace.

How much do Uber Eats or Deliveroo charge a restaurant?

Depending on the platform and the source, the delivery commission can reach around 30% of the order value, sometimes more once service fees are added. As a purely arithmetic illustration: on 3,000 EUR of monthly marketplace revenue at 30%, the commission represents 900 EUR for the month. Exact rates depend on your contract and the plan you chose.

Do I have to run my own delivery to cut delivery app fees?

No, not necessarily. A large part of the bill can already drop by moving takeaway and click and collect orders to your direct channel, with no delivery to manage at all. For delivery, you can then draw your own zones and rely on your own drivers or a third-party service. You move forward step by step, at your own pace.

How long does it take to see the commission bill go down?

It depends on your marketplace volume, how loyal your customers are and the energy you put into promoting your direct link (QR code, Google Business profile, flyer in the bags). The logic is simple and immediate: from the very first direct order, no commission is taken on it. The more loyal customers you move over, the smaller the commissioned share of your revenue becomes.

Do I have to leave Uber Eats or Deliveroo to use OrdraFood?

No. Many restaurant owners keep the marketplaces for visibility and new customers, and use their direct channel for regulars. The two run in parallel: every order moved to your direct link is an order with 0% commission, and you stay free to reduce the marketplace share whenever you want.

How much does OrdraFood cost compared to platform commissions?

OrdraFood is a fixed subscription, not a percentage of your sales: Starter at 0 EUR/month (20 orders per month, no credit card), Pro at 19.99 EUR excl. VAT/month, Premium at 49.99 EUR excl. VAT/month, Platinum on quote. Your cost stays the same when your volume grows, unlike a commission that rises with every order.

Are there hidden fees on direct orders?

No. OrdraFood takes 0% commission on your orders, on every plan. If you enable online card payment, Stripe (the payment provider) applies its own standard public transaction fees, with no markup from OrdraFood. Cash payment on collection or delivery carries no fee at all.

Take back control
of your margin

Open your direct channel at 0% commission and move your Uber Eats and Deliveroo customers over, at your own pace. Free plan, no commitment, hosted in France.

Open my direct channel →

Live example

See a real OrdraFood ordering site

Open the demo restaurant at /menu/demo - try the menu, the cart and the checkout. This is exactly what your customers get.

Open the demo →

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